PromptStamp.com Privacy Policy
Last Updated: 10/2/2025
1. INFORMATION WE COLLECT
1.1 Personal Information
Account Information:
Name, email address, and contact details
Professional portfolio links and bio information (whenever available)
Payment information (we don’t actually process it; third parties do it securely)
Profile photos and professional credentials
Transaction Information:
Purchase and sales history
Payment methods and billing addresses
Download and usage patterns
Customer service communications
1.2 Automatically Collected Information
Usage Data:
Pages visited and time spent on the platform
Search queries and browsing patterns
Device information (browser, operating system)
IP address and geographic location (general)
Technical Data:
Cookies and similar tracking technologies
Login times and session duration
Error logs and performance metrics
Feature usage and engagement statistics
2. HOW WE USE YOUR INFORMATION
2.1 Platform Operations
Account management and user authentication
Transaction processing and payment handling
Content delivery and download management
Customer support and issue resolution
2.2 Communication
Order confirmations and transaction receipts
Account notifications and security alerts
Platform updates and new feature announcements
Marketing communications (with the user’s permission)
2.3 Platform Improvement
Behavioral data to understand how users interact with the platform
Improvement of the platform’s speed and stability, plus bug fixes
New features created based on user preferences
Surveillance for safety and alerting against crime
3. INFORMATION SHARING
3.1 We Share Information With:
Service Provider:
Payment processor (Payeer)
Cloud hosting services (secure data storage)
Email services for communication
Analytics providers for platform insights
Legal Requirements:
Law enforcement agencies, when authorized by a legitimate legal process
Regulatory compliance with the applicable laws and regulations
Legal actions for the protection of safety and rights
Business transfers in the event of a merger or acquisition
3.2 We Never Share:
We do not share identifiable data with other users, unless the concerned party agrees
Financial details beyond what is necessary for the completion of transactions
Private communications, but only when we are legally obliged to do so
We do not share data with advertisers to create profiles
4. DATA SECURITY
4.1 Security Measures
Encrypting sensitive data both in transit and at rest
Secure servers that are regularly updated from a security point of view
Access control systems that limit the access of staff to employee data
Regular security checks and vulnerability assessments
4.2 Payment Security
PCI DSS conformity in payment handling
Payment data which is sensitive is handled by third-party processors
Full credit card information is not kept
Systems for fraud detection and prevention
5. YOUR RIGHTS AND CHOICES
5.1 Account Control
Go to account settings to have a look at and update personal data
Get a copy of your own data
Delete the account and any data related to it (excluding data that may be required by law for retention)
You are the one who provides incorrect data, so anytime you can correct the inaccurate information.
5.2 Communication Preferences
Stop receiving promotional emails whenever you want
Pick the sort and frequency of notifications
Stop receiving communication from us that you consider non-essential
Contact preferences for customer care
5.3 Cookie Management
Control the acceptance of cookies via your browser settings
Choose not to be a part of analytics tracking if it is available
Only the essential cookies required for the platform to be functional are used.
Third-party cookies are subject to their privacy policies.
6. DATA RETENTION
6.1 Retention Periods
Active accounts: Data will be stored for the period the account is active
Inactive accounts: Data may be deleted after 2 years of inactivity
Transaction records: Retained for 7 years for tax and legal purposes
Support communications: Retained for 3 years for quality assurance
6.2 Deletion Process
Most of the personal data are removed from an account deletion within 30 days
Some data may be kept for a longer period of time due to legal requirements
Data that have been anonymized may be kept for analytics purposes
Backup systems may still have the data for an additional 90 days
7. INTERNATIONAL DATA TRANSFERS
7.1 Global Operations
Data are processed in several countries for the purpose of platform operation
Security of the data is ensured to the fullest extent through the implementation of suitable measures
EU users: The Standard Contractual Clauses are the official agreements concerning data transfers
Compliance with privacy frameworks wherever relevant
7.2 Your Location Rights
Residents of the EU: rights under GDPR, including data portability
The residents of California: rights under CCPA for access to information
Others: rights as given by local laws in different jurisdictions
If you want to know more about the privacy rights, you can contact us
8. CHILDREN’S PRIVACY
PromptStamp is a platform that does not intentionally gather personal data from minors
under the age of 18. Should we find out that there is such a collection, we will erase
the data right away. Parents/guardians are advised to get in touch with us if they suspect
that their child has given out personal information.
9. THIRD-PARTY LINKS
Our platform may feature links to websites owned and operated by third parties.
This privacy policy does not cover those websites. We suggest you look at the privacy
policies of any other websites you may visit.
10. CHANGES TO PRIVACY POLICY
We may occasionally revise this privacy policy. Conveying changes will be done through:
Email notification to the users who are registered
Announcement of the platform on the homepage
Update of the date at the top of the policy
The use that goes on after the changes appears means the acceptance of them
11. CONTACT US
If you have any questions regarding privacy or if you are concerned about it, please contact:
Email: support@promptstamp.com
Response time: Within 30 days for most inquiries
Data Protection Rights
Email: support@promptstamp.com
Subject line: “Data Protection Request”
Include: Specific request type and account information
We treasure your privacy and take great care when handling your personal information.
This policy is an indication of our commitment to openness and your privacy rights.
PromptStamp.com
PromptStamp Address:
Street Farhat Hached, 5000 Monastir, Tunisia
Phone: +216 58 405 975